AI Powered Customer Service

Custom Answer is an AI-powered platform that automates customer support. It integrates social media, builds knowledge bases, and deploys AI agents to handle inquiries, process media, and escalate issues. Boost satisfaction, scale support, and cut costs while maintaining a consistent brand voice.

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Features

Intelligent automation tailored to your business needs

Multi-Platform Agent

Seamlessly handles messages across Facebook Pages, WhatsApp (coming soon), and Instagram (coming soon) with unified management.

Smart Escalation Agent

Automatically routes complex issues to human admins based on customizable thresholds and urgency levels.

Knowledge Management Agent

Centralized control for multiple knowledge bases supporting different businesses or departments within your organization.

Tailored Packages

* One coin is approximately equivalent to one message. Usage may vary slightly based on knowledge base size, conversation length, and attachments.

Flexible Pricing

Pay only for what you use

Transaction-Based

Clear consumption tracking. Only pay for actual interactions processed.

Scalable Usage

Automatic scaling with volume discounts. No hidden fees or monthly commitments.

Free Trial

Start with 1000 free coins to experience our platform risk-free.

See It In Action

Data Protection

Your security is our priority

End-to-End Encryption

All platform data and conversations protected with military-grade encryption.

Data Management

You retain full control of all customer data and conversation history.

GDPR Compliance

Full compliance with global data protection regulations including GDPR and CCPA.

We're Here for You

Have questions? We're here to help you succeed.

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contact@custom-answer.com